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Equi-Trax RPC Meets New Fannie Deliquency, Default Prevention Compliance Guidelines
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Firm’s first time Right Party Contact percentage setting industry standard.
SANTA BARBARA, Calif.–June 9, 2011–Equi-Trax Asset Solutions LP, an industry leader that offers powerful borrower outreach programs, dynamic portfolio analytics, and well-respected collateral valuations, has surpassed industry expectations with the high percentage of right party contacts it achieves during its first visit to a borrower’s home.
“Each of the field agents that works in our Right Party Contact division are well-trained, experienced professionals that understand the mortgage business and communicate with borrowers in a way that motivates them to take a next step,” said Guy Taylor, CEO at Equi-Trax. “We’ve had outstanding results relative to our competitors because of the quality of people we hire to work as field agents and their knowledge of the mortgage business.”
Many of our agents have law enforcement backgrounds, are veterans of the armed forces or come from industries that can handle any situation with diplomatic skills. Equi-Trax and its certified agents are fully bonded and insured and adhere to all legal procedures as specified by the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA) and the Health Insurance Portability and Accountability Act (HIPAA).
“Our efforts to speak with borrowers as a non-interested third party, provides a better chance at reaching a positive solution that works for all parties involved.” said Taylor. “That’s why we have been so successful. In addition, our state of the art technology platform streamlines the entire workflow process and provides the reporting to meet the new Fannie Mae servicing guidelines.”
About Equi-Trax Asset Solutions
Equi-Trax Asset Solutions LP, Santa Barbara, Calif., is an industry leading special servicer that has developed proprietary portfolio analytics, well-respected collateral valuations, and powerful borrower outreach programs. Its proprietary solutions produce the most comprehensive and accurate, portfolio analytics and pricing data available in the mortgage business. By leveraging AVM technology and the skills of certified appraisers licensed to serve the mortgage industry, Equi-Trax developed a new line of collateral valuation products that combined the best elements of BPOs, AVMs and desktop appraisals. In addition, Equi-Trax offers the most effective “door knock service” in the marketplace: Experienced, well-trained agents meet with borrowers to assess their ability to pay. The firm’s technology platform uses over 400 data rules and connections to over 17,000 certified, evaluated and performance-rated vendors to give its clients the information they need to manage their risk appropriately at a price they can afford. Find out more about Equi-Trax Asset Solutions athttp://www.equi-trax.com.
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Media Contact:
Rick Grant